Frequently Asked
Questions, answered with care.
A quick reference for memberships, orders, consultations, and our free tools. Can't find what you're looking for? Send us a note.
About House of Legends
What is House of Legends Publishing Co.?
House of Legends is a Spokane-based publishing, consulting, and creative ecosystem. We help founders, authors, parents, educators, and faith leaders build work that lasts — through books, brand strategy, curriculum, and the Toolshed of physical and digital goods.
Where are you based and who do you serve?
We're based in Spokane, Washington, and serve visionary clients worldwide. Consultations are virtual unless arranged otherwise.
What does "Creative Consults" mean on receipts?
Creative Consults is a DBA ("doing business as") of House of Legends Publishing Co. You may see it on your bank statement for consultation work.
Seedling Membership
What is a Seedling membership?
Seedling is our free membership tier. It unlocks the full Toolshed catalog so you can browse and purchase items at full price, and it gives you access to members-only content like the Founder's journal, essays, and free tools like the Whole Need Meter.
Is Seedling really free?
Yes — creating a Seedling account costs nothing. You only pay for the items you choose to purchase in the Toolshed.
What is the difference between Seedling and Legacy?
Seedling is free and gives you access to the catalog and members-only content. Legacy is $11.11 per month and adds 25% off every Toolshed item, early sneak-peek access to new drops, a complimentary birthday gift each year, and 25% off services once per calendar year.
Can I upgrade from Seedling to Legacy later?
Yes, anytime. Visit the Toolshed upgrade page to become a Legacy member. Your perks begin immediately and your billing date is set from that day.
Legacy Membership
What does the Legacy Membership include?
Legacy members receive: 25% off every item in the Toolshed, early sneak-peek access to new drops before the public release, one complimentary gift on your birthday each year, and 25% off services redeemable one time per calendar year.
How do I claim my birthday gift?
Add your birthdate to your account profile at least 14 days before your birthday. We'll reach out by email the week of to confirm a shipping address and gift selection. Birthday gifts are available once per calendar year while your membership is active.
How do I redeem the 25% off services perk?
Mention your Legacy membership in your consultation request, or book through the member portal. The 25% discount applies to one service booking per calendar year and is automatically tracked on your account.
How much is it and how do I sign up?
Legacy is $11.11 per month. You can sign up from the Toolshed upgrade page after creating an account.
How do I cancel?
Cancel anytime from the member portal. Your perks stay active through the end of the current billing cycle, and no further charges occur.
Will my discount code work automatically?
Yes. Once Legacy is active, your member discount code applies at Toolshed checkout while you remain a member.
Toolshed orders
Where do products ship from?
Physical products are fulfilled through our Shopify storefront. Shipping options and estimated delivery windows appear at checkout based on your address.
Do you ship internationally?
Yes, to most countries. International customers are responsible for any duties or import taxes assessed by their local customs authority.
Can I return a product?
Yes — within 30 days for unused items in original condition. See our Refund Policy for details on damaged items and digital downloads.
Consultations & services
How do I book a consultation?
Start with the consultation request form on the Contact page. Christina reads every inquiry personally and replies with the right next step — discovery call, scoped engagement, or referral.
Are consultations a replacement for medical, legal, or mental-health care?
No. Our consultations are creative, strategic, and spiritual — intuitively led. They do not replace licensed professional care.
Are you out of office during 2026?
Yes — we are out of office July through September 2026 supporting growing families. New inquiries during that window are queued and responded to beginning October 2026.
Free tools
What is the Whole Need Meter?
A daily self-assessment for caregivers, built from Maslow's hierarchy of needs, the 7 Types of Rest, and the FEAL framework (Faith · Energy · Alignment · Legacy). It helps you see where you're depleted, get a restorative next step, and watch your patterns over time.
Is the Whole Need Meter free?
Yes — it's free for all House of Legends members with an account. Just sign in and start checking in.
How private is my data?
100% private. Your scores and reflections are stored to your account and are not viewable by admin or anyone else. It's for your eyes and your progress only.
What do I do with my results?
The Meter highlights dimensions scoring 4 or below and gives you a small restorative action for each. Over time, the 30-day trend chart reveals recurring leaks so you can address them with intention.
What is REAL Safety?
REAL Safety is a free, trauma-informed boundary and exit-planning tool. It helps you recognize unsafe dynamics, draft boundary scripts, and prepare a plan. It is not a crisis service — for immediate danger, contact local emergency services.
Does REAL Safety store my data?
No. Responses live in memory only while the page is open. Close the page and nothing is kept.
Privacy, billing & account
How are payments handled?
All payments are processed by Stripe. We never see or store your full card number.
Can I delete my account?
Yes. Email Dm.houseoflegends@outlook.com and we'll remove your account and associated personal data within 30 days, except for records we're required to retain (e.g., tax records).
Will I receive marketing emails?
Only if you opt in. Transactional emails (receipts, scheduling, account changes) are always sent so you can manage your orders and bookings.